Emotional Intelligence is one of the biggest predictors of performance in the workplace and a strong driver of leadership and personal excellence. It is the ability to identify and manage own emotions and recognise the emotions of others. It’s a critical factor in personal and professional success.
“In a study of skills that distinguish star performers in every field from entry-level jobs to executive positions, the single most important factor was not IQ, advance degrees or technical experience, it was EQ. Of the competencies required for excellence in performance in job studies, 67% were emotional competencies.” – Daniel Goleman.